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Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!
Walnut Creek Special Utility District is commited to providing safe drinking water from its water treatment plant, through the distribution system to the customer's property via a water meter. The District is responsible for installing and maintaining all main water lines, service lines (from main to angle stop), and water meters. In order to help ensure the distribution system remains free of possible contaminates the District has a Cross-Connection and Backflow Prevention Program.
The Customer is responsible for installing and maintaining any necessary customer service lines from the District's equipment to their point of use, this includes customer service isolation valves (cutoff, gate valves, etc.), backflow prevention assemblies, and pressure regulators.