District Services

Walnut Creek Special Utility District has been providing water services for Parker and Wise Counties since 1962. The District is made of various departments that take pride in delivering safe potable water to the community.

Other activities Walnut Creek S.U.D. is responsible for include:

Fire hydrant installation and maintenance
Main line Flushing
Installing new water mains
Installing new water services
Meter Reading
Water main and valve repair
Curb stop and meter repair

Contact Walnut Creek Special Utility District's office at (817)220-7707 if you need assistance with any of the aforementioned.

After Hours Water Emergencies:

For emergencies on weekends, holidays, or after 5pm on week days. Please call the after hours voicemail box at (817) 220-7707 option 9.

When leaving a message include:

Name
Contact Number
Address or Location
Reason for calling

This will ensure that we can contact you in a timely manner.

If for some reason you cannot leave a voicemail please call one of the Operators that are oncall.

Distribution Field Supervisor - 817-694-1571

Oncall crew lead - 817-304-8789

Oncall crew lead - 817-688-2915

Note: If you are needing assistance with billing issues; please contact the District's office during normal business hours.

Boil Water Notice Reno Rd

04/22/2025

Boil Water Notice for Community Public Water Systems

4/22/25

Due to a water pressure loss, the Texas Commission on Environmental Quality has required the Walnut Creek SUD PWS TX1840008 public water system to notify all customers provided water on Reno Road to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact James Blackwood or Perry Day at 817 220 7707 or at the District office located at 1155 W Hwy 199 Springtown Tx

Emergency Water Repair

04/22/2025

There has been a water main break on Old Reno Road that will result in all addresses being without water. Crews are enroute to begin the repairs. This will result in a Boil Water Notice being issued once the repairs are complete.

Thank you.

Water main repair

04/21/2025

A crew is enroute to repair a damaged water main on Deerfield ln. At this time there isn't an eta for repairs.

Water Restrictions

10/22/2024

As of October 22, 2024, the district has returned to stage 1 water restrictions. Watering for all

Addresses with even numbers - Mondays and Thursdays from midnight to 10:00am and from 6pm to midnight.
Addresses with odd numbers - Tuesdays and Fridays from midnight to 10:00am and from 6pm to midnight.

Any other details can be found on the Walnut Creek SUD website, in the Drought Contingency Plan under Notices.